Help / Getting started

Getting started

From signing up to your first review request in about four minutes.

1. Find your business

Start typing your business name and pick yourself from the list, exactly as you appear on Google Maps. That links your Google profile, so we can point happy customers at your review page and count every new review as it lands. Not on Google Maps? Add your details manually and connect the profile later.

2. Connect the software you already use

One connection is all it takes: Xero, QuickBooks, Sage, FreeAgent, HubSpot or Pipedrive. From then on, a paid invoice or a won deal tells us a job finished, and the review request sends itself. There is nothing to remember and nothing to send. How connections work.

3. Reactivate your past customers

Your best source of reviews is the work you have already done. Upload your customer list and we invite them too, spread out safely over days and weeks. How past-customer invites work.

Then it runs itself

Each customer gets one polite request, one gentle reminder three days later if they have not opened it, and then we leave them alone for good. You watch the reviews arrive on your dashboard.