Help / Replies, STOP and opt-outs

Replies, STOP and opt-outs

Every message has an exit, and exits are permanent.

Trust is the whole product, so opting out is instant and forever.

By text

Replying STOP to any text opts that number out on the spot. They get no reminder, no future invites, nothing. Other replies land with the business owner, so a customer who answers "thanks, will do tonight!" is talking to you, not to a robot.

By email

Every email carries a one-tap unsubscribe link. Same rule: instant, permanent, no questions asked.

What the business sees

Opt-outs appear in your dashboard as "stopped", and the system remembers them for good. Even if the same customer comes back in a future invoice or upload, they are skipped automatically.